You control your data. This page explains how to disconnect your connected stores and request deletion of the data Pexify holds about you.
You can disconnect any connected store (such as Amazon, Etsy, or Shopify) from your Pexify account at any time. Disconnecting revokes Pexify's access and stops further synchronization from that store.
To request deletion of the data we hold about you, send an email to hello@pexify.net with the subject "Data deletion request" and include:
We will verify the request and delete the data we hold about you.
Response time. We aim to acknowledge deletion requests within 5 business days and to complete verified deletions within 30 days, subject to any legal retention obligations (for example, records we must keep for tax or compliance purposes).
Verified deletion removes the personal and connected-store data we hold about you, except where we are legally required to retain certain records or where data has been de-identified so it can no longer be associated with you. Deletion does not affect data held independently by the marketplaces themselves (for example, data within your Amazon Seller account), which you manage directly with those services.
For help with disconnecting a store or a deletion request, contact hello@pexify.net or +1 (201) 889-6336. See our Privacy Policy for how we handle data overall.